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Notice of Data Security Incident at Bloom Health Centers

Bloom Health Centers, a mental health service provider based in Timonium, Maryland, recently experienced a data security incident that may have impacted the personal and protected health information of certain individuals. The incident, which involved unauthorized access to an employee’s email mailbox, was discovered on November 1, 2023, and promptly investigated by Bloom Health with the help of a computer forensics firm.

After conducting a thorough review of the affected mailbox, Bloom Health identified potentially compromised information such as names, addresses, health insurance details, and medical information including diagnoses, prescriptions, treatments, and procedures. In some cases, Social Security numbers, payment card numbers, and driver’s license numbers may also have been accessed. However, there is currently no evidence to suggest that this information has been misused.

To address the situation, Bloom Health has taken steps to enhance its security measures and prevent similar incidents in the future. They have also set up a toll-free call center (1-800-939-4170) to provide support and answer questions from affected individuals. The call center is open Monday through Friday from 9:00 a.m. to 9:00 p.m. Eastern Time.

If you have received mental health services from Bloom Health Centers or their affiliated companies, such as Psych Associates of Maryland and Comprehensive Behavioral Health, you may be potentially impacted by this data security incident. It is important to remain vigilant about monitoring your accounts and sensitive information for any signs of suspicious activity.

At Bloom Health, protecting patient privacy and data security is a top priority. They are committed to providing resources and support to those affected by this incident. For more information and updates on the situation, please visit their website or contact the toll-free call center for assistance.

Stay informed and proactive in safeguarding your personal information. Your well-being is important, and Bloom Health Centers is dedicated to ensuring the safety and security of its patients. If you have any concerns or questions regarding this incident, do not hesitate to reach out for support.

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