Sunday, June 30, 2024

Subex rises in 2024 Gartner Magic Quadrant for CSPs’ AI in Customer Relations

Subex, a leading provider of AI solutions for the telecommunications industry, has been recognized in the 2024 Gartner Magic Quadrant for AI in CSP Customer Relationships and Business Operations. This distinction reflects Subex’s dedication to delivering innovative AI solutions that empower communications service providers (CSPs) to excel in the digital era.

The Gartner report emphasizes the importance of choosing the right AI vendors for CSPs’ customer and business operations. Subex’s inclusion in the Magic Quadrant showcases its position as a key player in AI for CSPs. With a long history of AI innovation in telecom, Subex has developed cutting-edge solutions for fraud detection, churn prediction, network optimization, and revenue assurance. By harnessing machine learning and automation, Subex helps CSPs make informed decisions, streamline processes, and enhance overall business performance.

Nisha Dutt, CEO of Subex, expressed delight at being recognized in the Magic Quadrant, highlighting the company’s commitment to creating AI-based solutions that address the specific challenges and opportunities CSPs face globally. Subex’s team of experts is dedicated to advancing AI innovation in the CSP space by continuously developing new solutions and enhancing existing ones. This ensures that CSPs have access to the latest AI tools and technologies to navigate a dynamic landscape and achieve sustainable growth.

For more information about Subex and its AI-powered solutions for CSPs, visit http://www.subex.com. The Gartner Magic Quadrant for AI in CSP Customer and Business Operations, authored by Pulkit Pandey, Amresh Nandan, and Peter Liu on June 4, 2024, provides valuable insights for CSP CIOs and technology leaders seeking AI providers in a rapidly evolving market.

Gartner, a prestigious research and advisory company, does not endorse any particular vendor, product, or service in its publications. The Magic Quadrant is a registered trademark of Gartner, Inc., used here with permission. For press inquiries or further information, please refer to the Subex website.

Photo: [Include Subex logo: https://mma.prnewswire.com/media/2143136/4141151/Subex_Logo.jpg?p=publish%5D

By prioritizing innovation and value creation, Subex continues to solidify its position as a leader in AI solutions for CSPs. This recognition in the Gartner Magic Quadrant reinforces Subex’s commitment to driving digital transformation and empowering CSPs to thrive in a competitive landscape.

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